Cloud Collector: Peplink

Overview

The SurfScan Cloud Collector integrates with Peplink InControl2 to automatically gather cellular signal data from your devices. This data powers coverage analysis, helping you understand network performance across your deployment.

Benefits

• Fleet-wide visibility: See cellular coverage quality across all your Peplink devices

• Carrier comparison: Compare signal performance between AT&T, T-Mobile, Verizon, and others

• Historical tracking: Monitor how coverage changes over time and location

• Band analysis: Understand which 5G and LTE bands perform best in your areas

• No device changes required: Works with your existing InControl2 setup

Requirements

To use the Cloud Collector, you need:

Supported Device Types

• MAX series routers

• Balance series with cellular

• Transit series

• Any Peplink device with gobi cellular interface

Data Collected

From each device with an active cellular connection and GPS fix:

Signal Metrics Explained

How It Works

Polling Schedule

The collector checks your devices automatically based on their classification:

New devices default to Stationary polling until classified. Custom intervals can be configured per device.

Data Flow

1. Scheduled collection: Our system queries InControl2 every 5 minutes

2. Device check: For each device due for polling, we fetch current status

3. GPS validation: Devices without GPS coordinates are skipped

4. Data storage: Signal readings are stored in your isolated tenant database

5. Analysis ready: Data is available for coverage reports and analysis

Getting Started

Step 1: Gather Your Information

You'll need to provide:

• Organization Name: Your company/account name

• Organization ID: Found in your InControl2 URL

  https://incontrol2.peplink.com/o/abc123/dashboard
                                    ^^^^^^
                                    This is your Org ID

• API Credentials: Client ID and Client Secret from InControl2

Step 2: Create API Credentials

1. Log into InControl2

2. Navigate to: Account → Client Application

3. Create a new application (or use existing)

4. Copy the Client ID and Client Secret

Step 3: Contact Waveriders

Send your configuration details to:

Email: support@waveriders.live

We'll set up your tenant and confirm when collection begins. First data typically appears within 10 minutes of activation.

Data Privacy & Security

Frequently Asked Questions

What if a device has no GPS?

Devices without GPS coordinates are skipped during collection. The collector requires location data to map coverage. Ensure GPS is enabled and devices have a clear sky view.

What if a device is offline?

Offline devices are not polled. Collection resumes automatically when the device reconnects to InControl2.

Can I adjust polling frequency?

Yes. Contact Waveriders support for access to the Tenant API, you will be able to adjust polling intervals for specific devices or your entire fleet.

How far back does data go?

Data is retained from the time collection begins. Historical data from before integration is not available.

Which cellular bands are tracked?

All bands reported by your Peplink devices, including:

• 5G NR: n77, n41, n71, n78, etc.

• LTE: b2, b4, b12, b13, b66, etc.

• 3G: Where still in use

What about multi-SIM devices?

Devices with multiple cellular interfaces (e.g., Cellular 1, Cellular 2) report data for each active connection separately.

Support

For setup assistance, questions, or issues:

SurfScan Cloud Collector for Peplink — Waveriders